Being A Philanthropist Does Not Make You Nice: Playing Undercover Boss In My Own Home
I was transparent. Unless someone wanted a wine refill or had a special request for food I didn’t exist. I was the queen of my empire, the 10 square feet stretching from the stove to the kitchen sink, but beyond that invisible boundary I was just the ‘help.’ What most of the event attendees didn’t know, was that the ‘dope’ apartment they were in and kept commenting on, is actually my home.
It’s no secret that I have a love affair with food. It has led me to work in kitchens, write a food blog, and occasionally cater events as a favor to friends. This particular event was for a young philanthropists network that I am a part of. They needed a space and food, and we (my roommates and I) were glad to help out. So, instead of attending as a guest, I threw on an apron and started cooking. As people began to fill the space they mingled, picked up drinks, and munched on hors d’oeuvres. I didn’t expect them to chat with me as I was clearly busy, but it wasn’t until someone asked who had hired me that I realized how set apart I was. There were the events attendees and the events staff and I was clearly the staff.
You can learn a lot about someone by how they treat those that are serving them. Bartenders, waitresses, and baristas, all interface with thousands of people, many customers are kind but others are curt, cold, and straight up rude. There were people at this event who I’d been told were amazing, are leading young philanthropists, and that we would be great friends. I was astonished when those same people were often the rudest. Pushing past me in the kitchen to get to the sink or blatantly ignoring my attempts to refill a platter. I was the staff, and they were the guests, I did not matter.
It was funny when, about three-quarters of the way through, the events organizer made an announcement thanking me for the food. Within minutes a professor from a well-known college who teaches my writing to his students came up to introduce himself, a young woman who’d heard about me through a mutual friend gave me a big hug, and one of those men who’d shoved past me on the way to the sink asked for my business card. I was no longer transparent; I had a name and a value beyond crostini’s and mini cupcakes. I was human again.
New Yorkers, it seems, put a huge amount of value in what a person does for work. I include myself in this; I am guilty of asking someone what he or she does before almost any other question. A persons worth in a given scenario is then classified in a pyramid structure where those in service industries form the base. At the peak are the financially wealthy, the elite of NYC. As long as I was a chef, a service provider there to make their lives easier, I was at the base. When people learned that the sick apartment is my home, that I work in tech and that I’m a writer, I started to move up. I hadn’t changed at all. I was still behind the stove, spatula in hand, but all of a sudden I was generous to be cooking rather than just doing my job. The very activities that had doomed me to invisibility now made me a bastion of all that the young philanthropists society stood for.
And those people, the people I’d been told I just had to meet? I realized that I could never be friends with them. If they treated all the waiters, cooks, baristas, etc. the way that they had approached me, they weren’t good people. They might give away millions, but the ability to part with wealth doesn’t make you caring or kind. Starting a company or being a big shot doesn’t give you permission to treat other people poorly.
Be aware of how you treat people. Your favorite blogger might just be the woman refilling your wine glass.
Reblogged this on OnwardandUpward and commented:
Pippas experience made me consider further dimensions like race, gender, and beauty: the role each plays in meetings and event dynamics. My friends used to say “don’t put me in a box” and I think we make boxes for people too quickly.
I loved reading this post, especially after I wrote one about my own hospitality experience and the service industry. Although I’m fairly new to the realm of hospitality/service, I’ve really learned about the importance of how you treat people and how you treat people in the service industry. Thank you for sharing!
[…] I’ve written about on my other blog, I cater events at my loft sometimes for shits and giggles. For these events, I have a bad habit […]
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I can totally relate to how people are treated in the service industry. I work at a wedding hall as one of the event workers, and I’m just ignored for the most part. Some guests are nicer than others. Some smile when you help them and say thank you. Some just move along.
It wasn’t until I started working behind the wedding hall’s mini bar that I really encountered the polar opposite attitudes. I was completely new to the bartending scene and people were either patient and happy to talk or in a hurry to get their drink and weren’t expecting to be a part of my learning curve.
It doesn’t usually bother me much because I’m sometimes guilty of the same thing. And honestly, it’s not that bad, unless they are being obnoxiously rude or difficult. But then again, it’s my job to help them, whereas for you, it was only a temporary obligation you volunteered for.